AI Chatbots Made So Simple, Anyone Can Build Them.
Helping you stay connected with customers, 24 hours a day, 7 days a week.
~80%
of routine customer inquiries can be resolved instantly through AI chat and voice automation
~90%
of customers rate an "immediate" response as essential, aka less than 10 minutes
24/7
support, engaging customers and converting leads even outside business hours
The clear path to automated support.
Start by creating your Chatbot and providing the essential knowledge it needs; then, tailor the design to suit your aesthetics, and publish live to your site.
Reliable answers, delivered instantly.
Give your visitors the clarity they deserve without the wait. By drawing from the specific knowledge you provide, your Chatbot handles routine inquiries with accuracy and poise.
Reclaim your time for higher priorities.
By resolving the majority of routine inquiries, your Chatbot allows you and your team to step away from the keyboard with confidence. Giving you the time to focus on what truly moves your business.
Looking For A Bespoke Chatbot?
For businesses with unique requirements or those who simply prefer a hands-on approach, we offer bespoke Chatbot development. Our team will work closely with you to build a custom workflow, refine your assistant’s personality, and ensure seamless integration into your specific ecosystem.
Key areas Within our Dashboard
Chatbots
Build, design and deploy multiple chatbot's across the web.
Knowledge
Upload knowledge sources for your chatbot's to pull data from.
Messages
Keep track of conversations users have had with your chatbot's.
Analytics
Track the performance of your chatbot's across your account.
Test Area
Try out your chatbot's in a safe testing environment.
Affiliate
Refer users to our dashboard to earn a slice of the pie. (coming soon)
Supporting 75+ Languages
Supporting 75+ Languages
What Sets Nertia Apart?
We don’t just deliver bots, we build connected experiences. Nertia blends smart automation with real-world business sense, helping you engage customers, capture leads, and stay available without lifting a finger.
Unified Chatbot
Create, design and manage multiple Chatbot's from one central dashboard. Delivering consistent, on-brand support.
Human-Tone AI Dialogue
Every interaction reflects your company’s tone and values, creating communication that feels genuine, and professional.
Always-On Availability
Your Chatbot's stay active 24/7, handling questions, guidance, and common requests reliably at any time of day.
Real-Time Dashboard
Access clear analytics and conversation history through your private dashboard to measure engagement and results.
Bespoke Setup & maintenance
We design bespoke solutions around your workflow, and refine performance to keep improving over time.
Seamless Integration
Nertia connects effortlessly with your existing systems, enhancing productivity and communication without adding complexity.
Frequently asked questions
What is a Chatbot and how does it work?
A Chatbot is a dedicated support hub you can place across your website. It uses AI to answer questions, guide users, and provide help based on your content, knowledge base, and rules, all managed from one central dashboard.
Can I customise each Chatbot to match my brand?
Yes. You can tailor the design, and knowledge sources of each Chatbot to match your brand, page, product, or service.
Will the Chatbot replace my support team?
No. Chatbot's are designed to support your team, not replace them. They handle common questions and repetitive requests, freeing your team to focus on more complex or high-value conversations.
How long does it take to set up a Chatbot?
You can create and deploy a Chatbot in minutes using our self-serve tools. For more advanced or bespoke setups, our team can help tailor everything to your exact requirements.
Can Chatbot's integrate with my existing systems?
Yes. Chatbot's are built to integrate smoothly with your existing website and workflows, helping your support experience fit naturally into how you already operate.
What happens if a Chatbot doesn’t know the answer?
If a question falls outside its knowledge, the Chatbot can respond gracefully, guide the user to the right place, or escalate the enquiry, ensuring a helpful experience even when the answer isn’t immediately available.